Cancellations of less than 24hrs are fully chargeable. Due to our very limited availability we will often have turned others away to accommodate your pets’ booking.
If you wish to rearrange a booking the same applies and although we will do our best to manage changes it may not always be possible.
Booking deposits for visits are non-refundable as we will have turned others away to keep your booking space.
If you have regular days booked for your dogs’ walk then please appreciate that cancellations of regular days affect our business and we would appreciate payment should you wish us to reserve regular slots on an ongoing basis. Whilst we understand that sometimes life gets in the way and make every effort to be flexible; it is a two-way commitment.